As a leader, you need to be both candid and transparent. Even more important, you need to know the difference between the two. They both play a role in workplace culture, but being candid and being transparent are two separate leadership skills you need to develop.
Being candid means being direct, honest, and straightforward in your communication. As I’ve said before, clear communication is an absolute must in business—and that means learning how to be candid. What does that look like in practice? It means you give feedback, share opinions, and address issues without sugar-coating or avoiding the truth. When you’re candid, everyone around you knows what to expect. It builds trust and respect in the workplace and sets the tone for how you want communication to look for your team.
Let me be clear: being candid does not mean being brutally honest, rude or confrontational. You can be kind and have some tact while still being clear and direct.
While being candid means being straightforward, being transparent is more about being open and sharing information. You explain the reasons behind decisions, share the status of projects, and talk about challenges and even failures openly. Transparent leaders let their team see the thought processes behind decisions, which helps build trust and keeps everyone on the same page.
When you’re transparent, team members don’t feel like they’re only getting tiny pieces of the big picture. They know if they ask a question, they’re going to get a real answer, not a bunch of corporate B.S. that doesn’t mean anything.
So, should you be candid or transparent? It’s not an either/or decision. The reality is that a successful workplace needs both. Here’s why:
You build trust. When you’re candid, your team knows they’re getting the real story from you without fluff or meaningless platitudes. When you’re transparent, you show that there’s nothing to hide.
Your team is engaged and motivated. When you’re candid, your team sees that you value them enough to be honest. When you’re transparent, everyone is confident that they have all the information they need to succeed. This builds a workplace culture that keeps people energized and focused on the mission.
You create a learning environment. Being candid allows for open discussions about mistakes and successes, while transparency keeps the information flowing. Continuous learning and accelerated growth are the natural byproducts.
Be Direct and Honest: When giving feedback or sharing your thoughts, be clear and direct. Avoid beating around the bush or diluting your message with corporate fluff. Think about what you want out of a conversation before going into it and decide what to say based on the outcome you want to achieve.
Encourage Open Dialogue: Explain the reasons behind your decisions and actions. This not only builds trust but also helps your team understand the bigger picture. Encourage an environment where team members feel comfortable sharing their thoughts and feedback. Lead by example by being open and approachable. Ask for ideas and feedback by intentionally inviting participation—then genuinely listen to what people have to say.
Admit Mistakes and Learn from Them: Be open and admit when you’ve made a mistake. When something goes wrong, don’t downplay it. Have an upfront, thoughtful discussion about what happened and what can be learned from it.
To download our Exclusive Leadership Guide on How Communicate with Candor and Transparency, click HERE.